How do I pay for my order?
We accept most major credit and debit cards. You can also pay via PayPal.
Is it safe to pay online?
At Tombarella we take the security of your personal and bank details very seriously. That’s why we work with redsys, the most secure online payment platform on the market, which allows you to buy online using the SSL security protocol.
You can tell that our web server is protected by the closed padlock icon next to the page URL; or directly from the URL because it starts with “https”.
Do prices include IVA?
The prices shown on the website include IVA. This means that the price you see on the products is the total amount including IVA.
I want to change my billing details
You can change your billing details by contacting us at [email protected] or by using our contact form on the contact page.
I need the invoice for my order
You will receive an email with the invoice when you place the order, if for any reason you do not receive the invoice attached to the mail, please contact us through the email [email protected] or our contact form that you will find on the contact page.
Can I pay by bank transfer?
Yes, you will have to send us an email to [email protected] informing us that you want to make a bank transfer, then you will receive all the information on where to do it.
What is Paypal?
PayPal is a platform for sending payments securely online without sharing your bank details.